JUNIOR ACCOUNT MANAGER

We’re looking for a Junior Account Manager to join our team, to grow new business by enabling customer success and identifying up-sell opportunities for our key accounts. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to achieve our business objectives.

RESPONSIBILITIES

• Gather information on assigned clients (eg company size, needs and pricing plans)
• Work cross functionally within the company to communicate with all stakeholders to ensure

     customers’ successes

• Contact clients to understand their requirements and work on a sales plan
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Communicate services and pricing details clearly
• Promote new products / services to existing customers to maximize client satisfaction

 

REQUIREMENTS :

• Proven work experience as a Junior Account Manager or relevant sales role
• Experience with CRM software is a plus
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• High degree of professionalism
• Good time management skills with a problem-solving attitude
• Full professional fluency in English and Dutch 
• Strong communication skills